Multinational payment processing company Nexway has been lashed out by US authorities alleging it knowingly processed fraudulent credit card payments on behalf of tech support fraudsters.

Federal Trade Commission (FTC) Complaint Nexway and its subsidiaries allege they broke the law by helping scammers defraud unsuspecting consumers of their money.

Victims were tricked into believing that their computers were infected with malware and that crooks (often disguised as Microsoft support technicians) would help them fix it.

According to the FTC, Nexway is guilty of processing payments for fraudulent organizations with names such as “Tech Live Connect” and “Premium Techie Support.”

The FTC alleges that Nexway allowed tech support fraudsters to “surreptitiously gain access” to credit card systems and evade detection by card issuers for an extended period of time.

“Nexway’s surreptitious charges on its credit card system and collection of money paid by consumers are the lifeblood of tech support fraud.”

Most abhorrently, the FTC found that Nexway “engaged in deceptive telemarketing practices for its technical support clients, even though Nexway and its officers knew or did not know I was involved in this activity,” he claims.

And the scam went on for a long time. According to a report by the FTC, Tech Live Connect used, often fake pop-ups on victims’ computers from August 2016 to February 2020 to tell users that their PCs were suffering from a virus infection. You made me believe and I was paying for the “fix”. “

Throwing back to 2017, the scammer scourge Jim Browning Indicated How Tech Live Connect employees tricked victims into spending hundreds of dollars even though nothing was wrong with their computers.

In addition to Nexway and its subsidiaries, an affiliate called Asknet, Nexway CEO Victor Iezuitov and Chief Strategy Officer Casey Potenzone were also named in the complaint.

Nexway, initially ordered to pay $49.5 million, agrees to a court order from the FTC that “prohibits further laundering of payments and requires close monitoring of other high-risk clients.” I was informed that if I did, I would only receive $650,000. illegal activity. ”

I can’t help but feel that Nexway got away with it easily…and will the people who ran the boiler room of the tech support scam be brought to justice?


Editor’s Note: The opinions expressed in this guest author article are those of the contributor only and do not necessarily reflect those of Tripwire, Inc.

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